Easily manage individual and team calls. No onsite hardware is needed, can be utilized on any smart phone device.CRM/AMS systemintegrationallows for call campaign automation, real time callreports, team managementand much more.
Over a Decade of CRM/AMS, VoIP Telephone, and Predictive Dialer Technology Innovation and Experience!
Connect Any Telephone Line and Location With Ease While Consolidating Phone Costs
Call Recording Functionality
Easily reference Important Calls
Capture and store every conversation – whether it’s an individual or conference call. Never miss a key point or valuable detail ever again. Good for compliance and training procedures.
Voicemail to Email
Never Miss Voicemails
Ripple email integration assures that you never miss a message again. When a caller leaves a voicemail, you will receive an instant notification in your email, complete with all the details of the call and an audio file of the message. Stay connected and on top of your communications with this convenient and reliable feature.
Professional Phone Structure
Enhance Business Operations
Efficiently manage inbound calls with advanced call queue feature. Establish predefined criteria for call routing, creating a virtual waiting line for inbound callers. Ensure that each caller is attended to by the next available representative, minimizing wait times and improving overall customer satisfaction.
Industry Leading Telephone Features to Manage Business Communications
Advanced Optimization
Optimize business communication; Features include Multi Extension, VoiceMail to Email, Call Queues, Call Recordings, and DID. Streamline call management and improve customer service. Rely on RIPPLE for a professional and efficient communication platform.
Improved Customer Experience
Enhance client relationships with features such as,Interactive Voice Response (IVR), Caller ID, and Custom Hold Music. Keep current phone numbers active with Number Porting. Improve communication and customer experience.
Call Management & Convenience
Streamline communication and team management with call Analytics, reporting, call forwarding and transferring, easily record and save audio templates. Elevate business operations and empower your customer service.
Designed with flexibility in mind, Ripple utilizes best-in-class features to enhance business day-to-day communication.
OneLink CRM/AMS Advanced Integrations
CRM/AMS system integration allows for call campaign automation, oversight, reporting, and more. Easily initiate and track prior placed calls by status or tasks type. Execute automated dialing campaigns that place multiple calls simultaneously, increasing team efficiency by calling as many leads as possible.
Ripple offers a simple, accessible and cost-effective communication solution for both small business owners and large enterprises. Its streamlined communication process allows for efficient management without compromising on affordability.
Yes – Ripple will work with any CRM that is softphone compatible. When Ripple is used in tandem with OneLink, Predictive dialing features can be utilized.